Generally, if you’re retired and have Medicare Parts A and/or B as your primary coverage, it’s not necessary to select an in-network provider. However, you won’t receive in-network level benefits for any services that Medicare doesn’t cover when you choose an out-of-network provider.
Your relationship with your provider is important. We understand the importance of having confidence in your health care provider. You’ve built a trusting relationship and you want to keep it. Yet you can save by using an in-network provider. That’s why we make it easy for providers to join our network.
To find out if your provider already participates in our network, search our directory for health care professionals or call 1-800-410-7778 (TTY: 711).
Your provider may not be part of our network. If so, tell them to visit https://extaz-oci.aetna.com/pocui/join-the-aetna-network and choose the appropriate channel to get started. We’ve streamlined the process to ensure the provider has a smooth transition once they’re officially participating in our network.