Know where to go
Save time. Save money.
If you ever experience an emergency, dial 911 immediately. But if you need medical care and it’s not life- threatening, it pays to know your options. Choosing the right care setting can save you time and money!
|Know where to go:||Standard Option: You pay*||Value Plan: You pay*||Consumer Option: You pay*||If you are experiencing:|
|Telehealth through Teladoc®
Visit Teladoc. com/Aetna or call 855-Teladoc
|Nothing||Nothing||Nothing||Minor illnesses such as colds, flu, sinus problems, fevers, rashes, and migraines|
|24/7 Nurse Line
|Nothing||Nothing||Nothing||A health concern or need advice on what to do and where to go|
|MinuteClinic® visits||Nothing||Nothing||Nothing||Minor illnesses and injuries such as ear infections, congestion, minor cuts, urinary tract infections and bronchitis|
|Convenient Care Clinics||$5 copayment||$15 copayment
($5copay for dependents through age 21)
|$5 copayment**||Minor illnesses and injuries such as ear infections, congestion, minor cuts, urinary tract infections and bronchitis|
|Primary Care Provider Office(includes telephonic and video visits)||$20 copayment ($10 copayment for dependents through age 21)||$30 copayment
($10 copayment for dependents through age 21)
|$15 copayment**||Ongoing medical issues and chronic conditions|
|Urgent Care Center||$50 copay||20% of plan allowance**||$50 copayment**||Minori llnesses and injuries such as congestion, minor cuts, urinary tracti nfections, bronchitis, migraines, sprains and cuts that may require stitches|
|Emergency Room***||$200 copayment**
(No deductible for accidental injury. Copayment waived if admitted to hospital)
|20% of plan allowance**||$50 copayment**||Severe chest pain, deep wounds, broken bones,head or eye injuries|
While these are only a small selection of examples and not an all inclusive list, we encourage you to contact our dedicated MHBP customer service team if you have questions.
Standard Option and Value Plan: 800-410-7778 24/7 (Except major holidays) Consumer Option: 800-694-9901 24/7 (Except major holidays).
*Represents in-network benefits. For out-of-network benefits, see Official Plan Brochure located on MHBP.com.
**Services subject to calendar year deductible.
***In an emergency, call 911 or go to the nearest emergency room.
Teladoc® is not available to all members. Teladoc and Teladoc physicians are independent contractors and are not agents of Aetna. Visit Teladoc.com/Aetna for a complete description of the limitations of Teladoc services. Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks of Teladoc Health, Inc.
*While only your doctor can diagnose, prescribe or give medical advice, the Nurse Line can provide information on a variety of health topics.
For your best health, we encourage you to have a relationship with a primary care physician or other doctor. Tell them about your visit to MinuteClinic, or MinuteClinic can send a summary of your visit directly to them.
This is a brief description of the MHBP. Before making a decision, please read the official Plan Brochure (RI 71-007). All benefits are subject to the definitions, limitations and exclusions set forth in the official Plan Brochure.
Have Questions? Call 1-800-410-7778
24 hours a day, 7 days a week, except major holidays