How are you doing?
It’s a standard greeting. And you might offer a quick “Fine, thanks,” in response. But when you know how you really feel, you can improve your emotional health. Ask yourself if your worries interfere with your daily routine; prevent you from reaching your goals; or leave you feeling overwhelmed. If you answered yes, complete the online anxiety check, answering just seven simple questions to help tune in to your feelings. Then based on your responses, you will receive tips to help you.
AbleTo is a 8-week personalized web-based video conferencing treatment support program designed to help you address the unique emotional and behavioral health needs of living with conditions such as heart disease, diabetes, chronic pain, or life events such as losing a loved one or having a baby.
Members work with the same therapist and coach each week to set reasonable goals toward healthier lifestyles. You may obtain more information or enroll in this voluntary program by calling AbleTo at 866-287-1802. To self-enroll, go to www.AbleTo.com/enroll, enter all the required information on the Speak to an AbleTo Specialist landing page, then submit using the “Request a Call” icon. An AbleTo specialist will contact you within 24 hours.
Your nurses or clinicians may refer you to AbleTo as they work directly with you and believe you may benefit from the AbleTo Support program. If identified, an Engagement Specialist from AbleTo will contact you to introduce the treatment option.
If you have any questions or would like more information about the program, please call us at 800-410-7778.
Take care of your health
MindCheck online tools makes it easy to improve your emotional well-being. Measure your mindset and get immediate feedback and resources to maintain a positive outlook. You’ll also find tips, articles and videos on a variety of topics that include:
- Fitness and nutrition
- Substance use and more
Now it’s easy to take control of your emotional health. Simply go to mindchecktoday.com to get started. Remember to check back often. The more you know about taking care of your emotional well-being, the healthier and happier you can be.
Find treatment at home
Certain behaviors and lifestyle changes may help relieve anxiety and recurring social fears, including:
- Avoiding caffeine and smoking
- Maintaining strong social relationships
- Getting enough rest
- Exercise and meditating
- Practicing gratitude and positive thinking
If needed, your doctor may recommend other options, such as counseling therapy and doctor-prescribed medication.
Talk with a Provider In Person or Online
Contact your doctor or find a provider to schedule an in office or virtual visit.
You can also speak to a Teladoc provider from the comfort of your home. If you haven’t done so, download the Teladoc app to set up your account so that you can talk to a doctor anytime, anywhere, by phone or video, at no additional cost. For the Consumer Option, this benefit is 100% covered once you meet your calendar year deductible.
Visit Teladoc.com/Aetna or call 855-TELADOC (835-2362) or contact us at 800-410-7778 for more information.
Additional Behavioral Health Televideo Services
Behavioral Health Televideo Services is a rapidly growing and evolving form of treatment. Licensed health care professionals provide services using real-time video conferencing. With this state-of-the-art communications technology, health care professionals can provide services to members who may not have been able to access services in the past. Health care professionals who provide Behavioral Health Televideo Services comply with all relevant laws in the jurisdiction where they and the member getting services are located. We expect health care professionals providing Behavioral Health Televideo Services to comply with the Clinical, Technical and Administrative Guidelines of the American Telemedicine Association.
The following Behavioral Health Televideo Providers are available to you depending on which state you live in:
- Available in all 50 states
- Behavioral health and employee assistance program (EAP) services
- Accepts patients 10+
- Appointments available from 7 AM to 9 pm, Monday through Friday (Some providers may offer weekend appointments)
- Call 855-824-2170 or go to www.mdlive.com/BHCOMM.
Array AtHome Care (formerly Inpathy)
- Available in CA, DE, FL, IL, MO, NJ, NY, PA, TX and VA
- Behavioral health services only
- Accepts patients 5+
- Appointments available from 7 AM to 11 PM, 7 days a week
- Call 1-800-442-8938; go to https://insightportal.mahlerhealth.com/
Telemynd (formerly Arcadian Telepsychiatry)
- Available in all states not covered by Array AtHome Care
- Behavioral health and EAP services
- Accepts patients 18+
- Appointments available from 9 AM to 9 PM, Monday through Friday
- Call 1-866-991-2103
Informed Health Line
Talk to a Registered Nurse Anytime
With the Informed Health Line, you can speak to a registered nurse about health issues that are on your mind — whenever you need to.* Plus —
- It’s toll-free. Call 800-638-8432 and select the prompt for the 24-hour nurse advice line.
- You can call as many times as you need — at no extra cost.
- Your covered family members can use it, too.
For additional information, login to your secure behavioral health website.
COVID-19 has affected all of us socially, economically and on our mental health and wellbeing. It has created lingering feelings of worry, isolation, stress and anxiety, severely for many of us. We encourage you to take action, utilize the various programs, tools and resources available through your benefits to start to feel better. May is mental health month, but our mental wellbeing needs to be cared for daily. And we are here to help you.