Dealing with Anxiety or Depression? Let Us Help

Depression treatment may be a multi-pronged approach where  counselling, support (such as family and friends) and medication all play a part.  First step is understanding that it is okay to have sad , even negative feelings; and ask for help.

Working with your primary doctor and/or a mental health provider is key to finding the right treatment. Connect with your provider in person or virtually today.

MHBP can help you find a provider and connect you to programs and benefits to address your specific needs. Connect with a provider that can help you improve your mood, sleep sounder at night and better manage your overall health.

Crisis Support


If you or someone you know is in immediate distress or thinking about hurting themselves, call the National Suicide Prevention Lifeline by simply dialing 988. You can also text the word “Hello” to 741741, the Crisis Text Line. 988 is now active across the United States. This new, shorter phone number makes it easier for people to remember and access mental health crisis services. Talk to someone now if you or a loved one needs help or are experiencing a crisis.


Need help right now? The support page can link you to what you need. Log in to your Aetna member website for self-help articles, videos, and National resources. Learn about depression, suicide prevention and other mental health conditions. Access the video library and Healthwise library.

After an ER visit or inpatient stay

A visit to your doctor or a behavior health specialist can help get you back on track after an ER visit or Inpatient stay:

  • Review any medications
  • Review any ER/Inpatient Care records
  • Assess your overall mental health plan
  • Discuss treatment options

Tips to ensure that you get the right care at the right time:

  • Ask the hospital discharge planner to help set up an appointment with a BH counselor following your stay.
  • Call MHBP member services at 800-410-7778 to help locate an in-network provider; or provide details on a BH televideo provider.
  • AbleTo is available for a phone or video consultation, just go MHBP’s Find a Provider and access wellness links for information.
  • Call a customer representative at 800-410-7778 to assist in locating/scheduling a Behavior Health visit.

Medication Management for Better Health

Some medical and behavioral health conditions such as high cholesterol, asthma, anxiety or depression may require medications to be taken over the long term.

What can you do to stay healthy? 

  • Be sure to take your medications for as long as prescribed, don’t stop taking them without talking to your doctor. Consider Telehealth visits with your provider to discuss medication management and review a copy of your plan’s drug formulary for prescription benefits.
  • Take advantage of mail order to get your medications filled on time with fewer refills and less trips to the pharmacy.

MHBP also has programs and resources available to help you manage your conditions and medications.

Pharmacy Advisor Program 

If you have one or more of the following chronic conditions, discuss one-on-one with a CVS Health pharmacist any questions or concerns about the medication(s) you are taking by calling toll-free 866-624-1481:

  • diabetes
  • hypertension
  • asthma
  • high cholesterol
  • COPD
  • depression
  • osteoporosis
  • breast cancer
  • Congestive Heart Failure (CHF)
  • Coronary Artery Disease (CAD)

For CVS/Caremark Health Resources visit

Resources for Members Dealing with Chronic Pain or Opioid Use

The US Department of Health and Human Services website provides information on opioids, safe disposal, pain management options, safe prescribing practices, prevention programs and tools.

For safe disposal of prescription medications including controlled substances visit DEA National Rx Takeback Day.

Pain Management Program

Offers coaching and support, non-opioid treatment options and assistance with managing the psychological effects of chronic pain.

MHBP: Aetna’s Lifestyle and Condition Coaching program for pain management and opioid support