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MHBP Federal Health PlansMHBP Federal Health Plans
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          • Medicare Advantage Retiree Plan


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          • Retirees – learn more now


          • Connect with us live and learn more:

            Learn more about the plan

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    • Plan Options
          • MHBP Overview


          • Medical Plans


          • Dental and Vision Plans


          • New Employees 


          • Official Plan Documents
          • How to Enroll
          • Medical Plans Overview
          • Standard Option
          • Consumer Option
          • Value Plan
          • Dental & Vision Plans Overview
          • Dental Plan Benefits
          • Vision Plan Benefits
          • New Employees – Don’t Miss the chance to Enroll in a Better Health Plan
            As you’re getting settled in, you’ll want to start thinking about your health plan. You have 60 days from the day you start working to select a plan. Learn more..

    • Prescription Benefits
          • Prescription Benefits


          • Overview
          • Visit Caremark
          • Retail Pharmacy Information
          • Mail Order Pharmacy Information
          • MHBP knows the importance of prescription drug coverage.


          • All MHBP plans include comprehensive prescription drug coverage with access to nationwide network pharmacies, low copays for generic medications, and mail-order pharmacy services.

    • Discount Programs
          • Discounted Services


          • Overview
          • LifeStation Medical Alert
          • LifeLock Identity Theft Protection
          • Discount Programs


          • ExtraCare Health card
          • Hearing Discount Program
          • Vision Discount Program
          • MHBP members can enjoy special discounts.


          • Make the most of your MHBP membership and take advantage of these discounts today!

    • Member Resources
          • Member Essentials


          • Aetna Secure Member Website
          • Find a Provider
          • Nominate a Provider
          • Know Where to Go
          • Official Plan Documents
          • Member Newsletter
          • Frequently Asked Questions
          • Aetna Health℠ App
          • Member Programs


          • COVID-19 and Your Plan
          • Back and Joint Program
          • Lab Savings Program
          • Medicare Coordination
          • Telehealth Services
          • The Opioid Epidemic
          • Vaccinations/Immunizations
          • Member Plan Information


          • Contraception Coverage
          • Health Care Fraud and Abuse
          • Federal No Surprises Act
          • Member Rights and Responsibilities
          • Appeals information
          • Complaint Information
          • Overseas Members
          • Quality Focus
          • Helpful member tools.


          • Wellness Rewards Banner
          • MHBP gives you the tools you need to make good health care decisions.

    • Healthy Living
          • Wellness Resources


          • Wellness Rewards
          • Lifestyle Coaching
          • Smoking Cessation
          • Health Resources


          • Coronavirus FAQs
          • Diabetes Program
          • Hypertension Program
          • Flu Vaccinations
          • Care Management Programs
          • Complex Conditions Program
          • Adult Health Care


          • Adult Care
          • Preventive Care
          • Pregnancy Well-Being
          • Adult Behavioral Health
          • Kids Health Care


          • Kids Preventive Care
          • Well Child Visits
          • Kids Behavioral Health
          • Resources for Parents
    • Contact Us
          • Reach a Representative


          • MHBP Live
          • Request Information
          • Change Your Address
          • Contact Information


          • Overview
          • Telephone Numbers
          • Mailing Addresses
          • Health Benefit Officers
          • MHBP offers a variety of customer service options.


          • Whether it’s a question, suggestion, or complaint, we want to hear from you. You can contact MHBP whenever you need us. We’re available by phone and by email 24 hours a day, 7 days a week, except on major holidays, or you can write to us.

            Customer Service hours for our Dental and Vision plans are 8 a.m. to 6 p.m. Eastern.

MHBP gives you the tools you need to make good health care decisions.

Member Resources

MHBP gives you the tools you need to make good health care decisions.

 

Aetna Secure Member Website

Log in to your account now or register today to view your claims, access valuable health and wellness tools, and much more.

Log in to Aetna Secure Member Website »

Official Plan Documents

Find the forms you need to use your plan.

Learn More »

Informed Health® Line

A 24-hour information line for your health questions, talk to a registered nurse anytime

Learn More »

Member Newsletter

The Health Benefit Planner quarterly newsletter keeps you up to date on important health and benefits information, tells you about new tools and resources, and empowers you as a health care consumer.

View the Member Newsletter »

Frequently Asked Questions

Get answers to common MHBP questions.

Read the FAQs »

Appeals Information

Contact MHBP for steps to dispute a Federal Employees Health Benefits program claims process if you disagree with our decision on your claim or request for services, drugs, or supplies, including a request for preauthorization/prior approval.

Read more about Appeals »

Network News

We are pleased to announce additions to our network, increasing member choice and improving hospital and physician access.

Learn more »

MHBP

  • Medical Plans
    • Standard Option
    • Value Plan
    • Consumer Option
    • Official Plan Documents
    • How to Enroll
  • Dental & Vision Plan
    • Dental Plan
    • Vision Plan
  • Discount Programs
    • Hearing Discount Program
    • Vision Discount Program
    • ExtraCare Health Card
    • LifeStation Medical Alert
    • Identity Theft Program
  • Member Resources
    • Frequently Asked Questions
    • Official Plan Documents
    • Medicare Coordination
    • Lab Savings Program
    • Overseas Members
    • Appeals Information
    • Member Rights and Responsibilities
    • Member Newsletter
    • Health Care Fraud & Abuse
  • Healthy Living
    • Wellness Rewards
    • Kids Health Care
    • Adult Health Care
    • Pregnancy Well Being
    • Smoking Cessation Program
    • Lifestyle Coaching
  • Contact Us
    • Telephone Numbers
    • Mailing Addresses
    • Request Information
    • Change Your Address
    • Health Benefit Officers
  • About Us
    • OPM Information
    • NPMHU
    • Machine Readable Data

AAAHC Logo

The National Postal Mail Handlers Union, (MHBP plan sponsor), has met nationally recognized standards for the provision of quality health care set by 
Accreditation Association for Ambulatory Health Care (AAAHC).

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  • New Hires
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    • COVID-19 at-Home Test Kits
    • How to Enroll
    • Provider Directory
    • Plan Benefit Guide
  • Plan Options
    • Medical Plans Overview
    • Standard Option
    • Consumer Option
    • How to Enroll
    • Value Plan
    • Official Plan Documents
    • Dental & Vision Plans Overview
    • Dental Plan Benefits
    • Vision Plan Benefits
  • Prescription Benefits
    • Overview
    • Retail Pharmacy Information
    • Mail Order Pharmacy Information
    • Visit Caremark
  • Discount Programs
    • Overview
    • Hearing Discount Program
    • Vision Discount Program
    • ExtraCare Health card
    • LifeStation Medical Alert
    • LifeLock Identity Theft Protection
  • Member Resources
    • Know Where to Go
    • Aetna Secure Member Website
    • Aetna Health℠ App
    • Find a Provider
    • Frequently Asked Questions
    • COVID-19 and Your Plan
    • Complaint Information
    • Official Plan Documents
    • Medicare Coordination
    • Lab Savings Program
    • Overseas Members
    • Back and Joint Program
    • Appeals information
    • Member Rights and Responsibilities
    • Member Newsletter
    • Nominate a Provider
    • Telehealth Services
    • Health Care Fraud and Abuse
    • The Opioid Epidemic
    • Vaccinations/Immunizations
    • Quality Focus
    • Federal No Surprises Act
    • Contraception Coverage
  • Healthy Living
    • Diabetes Program
    • Hypertension Program
    • Coronavirus FAQs
    • Flu Vaccinations
    • Complex Conditions Program
    • Lifestyle Coaching
    • Wellness Rewards
    • Smoking Cessation
    • Resources for Parents
    • Kids Behavioral Health
    • Kids Preventive Care
    • Adult Care
    • Well Child Visits
    • Pregnancy Well-Being
    • Adult Behavioral Health
    • Preventive Care
    • Care Management Programs
  • Contact Us
    • MHBP Live
    • Request Information
    • Overview
    • Telephone Numbers
    • Mailing Addresses
    • Change Your Address
    • Health Benefit Officers