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Call 1-800-410-7778 (TTY: 711)

MHBP Wellness rewards

Stay healthy. Get rewarded.

Did you know you can earn wellness fund account credit every calendar year?

MHBP wellness fund credits can be earned by everyone 18 or older in your family — and they can be used to help pay for qualified medical expenses of any covered family member.*

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Healthy actions

Standard Option and Value Plan members can earn a $50 credit for the following healthy actions**

Consumer Option members with diabetes can earn a $75 credit toward the calendar-year deductible

For more information about the Diabetes Incentive Program, call 1-800-694-9901 (TTY: 711)

Earn your wellness rewards

You can earn up to $200 (Standard Option) and $150 (Value Plan) for qualified medical expenses by completing vour health risk assessment (HRA) and biometric screening.

Health Risk Assessment (HRA) credit — up to $100***

Finding potential health risks can help you manage your health. It’s as easy as answering a few questions about your nutrition, weight, physical activity, stress, safety and mental health.

You can complete your HRA on your Aetna member website:

Once complete, you’ll get a custom summary that can help you identify and understand potential health risks and will suggest programs that can help you improve your health. Best of all, you’ll earn a $100 credit (Standard Option) or a $75 credit (Value Plan) to your wellness fund account.

**Consumer Option members are not eligible to earn credits for completing their HRA or Biometric Screening.

You can also complete your HRA over the phone. Just call 1-866-533-1410 to set up an appointment with a health coach.

Biometric screening credit — up to $100***

Checking your biometric numbers is a great way to monitor your health.

To register for a screening, call 1-855-6BE-WELL (1-855-623-9355) or visit My.QuestForHealth.com and enter registration key: MHBP.

Or, you can have your physician perform the biometric screening as part of your annual checkup. Then record the results on the Biometric Screening Physician Results form and fax it to Quest Diagnostics.

Go to My.QuestForHealth.com to access the form.

With either option, you’ll earn a $100 credit (Standard Option) or a $75 credit (Value Plan) to your wellness fund account.

**Consumer Option members are not eligible to earn credits for completing their HRA or Biometric Screening.

Maternal Wellness

Complete any of the following steps to earn a Maternal wellness reward:

Consumer Option members are not eligible to earn Maternal Wellness rewards.

Wellness rewards questions?

Call us at 1-800-410-7778 (TTY: 711) for more information on wellness incentives

Qualified Medical expenses

Types of medical expenses incurred by you or your covered dependents include, but are not limited to:

Have questions? We’re here.

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Get Live Help

Have questions or need help selecting a plan? We offer multiple ways to get live help. Don’t wait, our friendly representatives are here for you.

*To monitor the availability of funds in your Wellness Incentive Fund Account, visit the Plan’s website (MHBP.com), and then select “Your Aetna Member Website.” Once you log in, look for the Stay Healthy tab, select “Health and Wellness” and proceed. Please allow up to eight weeks after completion for the incentive to show in your account. Members can submit a claim for reimbursement of a qualified medical expense. The wellness incentive account reimbursement claim form can be found at MHBP.com in “Official Plan Documents” under the Member Resources section.

**Standard and Value Plan members can submit a claim for reimbursement of a qualified medical expense. The wellness incentive account reimbursement claim form can be found at MHBP.com in “Official Plan Documents” under the Member Resources section. Consumer Option members will be rewarded with a $75 credit toward the following calendar year deductible. For complete information regarding the Diabetes Incentive Program, call 1-800-694-9901 (TTY: 711). Or see Section 5(h), under Diabetes Incentive Program, in the official Plan Brochure.

***Consumer Option members are not eligible to earn credits for completing their HRA or Biometric Screening.

To receive your incentive for any of the above noted healthy actions, you must submit the required documentation by December 31 of the calendar year to the following address:
MHBP, PO Box 981106,  El Paso, TX 79998-1106

Members ages 18 or older can earn financial incentives through participation in the Health Risk Assessment, Biometric Screening and Wellness Incentive’s Programs. These incentives are deposited into a Wellness Fund Account and can be used by any covered family member. They’re available once per calendar year.

Note: Standard Option members are limited to $350 per person per calendar year. Value Plan members are limited to $300 per person per calendar year.

Wellness incentive rewards are available for reimbursement for Qualified Medical Expenses as defined by IRS Code 213(d). These expenses include, but are not limited to, services you or your covered dependents incur, medical plan deductibles, diagnostic services covered by your plan, long-term care premiums, health insurance premiums if you’re receiving Federal unemployment compensation, physician prescribed over-the-counter drugs, LASIK laser eye surgery, and some nursing services. If you enroll in Medicare, you can use the account to pay Medicare premiums. For a detailed list of IRS-allowable expenses, request a copy of IRS Publication 502. To do so just call 1-800-829-3676, or  visit the IRS website and click on “Forms and Publications.” Note: Although physician prescribed over-the-counter drugs are not listed in the publication, they are reimbursable from your Wellness Fund Account.

Wellness incentives are automatically issued when a medical claim is processed that results in member liability (e.g. copay or deductible). Members can also submit a claim to request reimbursement from their Wellness Fund Account by completing the Wellness Fund Reimbursement Request Claim Form (PDF).

Note: If you are enrolled in a Flexible Spending Account (FSA) and wellness incentives have been deposited into your Wellness Fund Account, you may not receive reimbursement for the same medical expense from both your Wellness Fund Account and your FSA. If a medical expense is covered under both your Wellness Fund Account and your FSA, your Wellness Fund Account will be used first. You may receive reimbursements from your FSA for medical expenses that are covered by both your Wellness Fund Account and your FSA only after the funds in your Wellness Fund Account have been used up.