MHBP offers mail order pharmacy benefits for prescription drugs that you take on an on-going basis. You may also order your prescriptions by mail, internet or phone.
A long-term maintenance medication is one that is taken regularly for chronic conditions or long-term therapy. A few examples include medications for managing high blood pressure, asthma, diabetes or high cholesterol. We have a program that allows members to get up to 90-day refills at a CVS retail pharmacy for the same cost-sharing as mail order. Under the program, you may choose to get the initial prescription and two refills (up to a 30-day supply each) at a network retail pharmacy or through our mail order drug program (up to a 90-day supply). After the second refill at a retail pharmacy, additional refills must be obtained either from a CVS retail pharmacy or through our mail order drug program. You will receive a letter after your second refill that describes your benefits and provides instructions on how to obtain additional refills in up to a 90-day supply. If you have any questions about this program, call CVS Caremark at 866-623-1441.
Follow these instructions to get your mail order pharmacy started. The first time you visit the CVS Caremark website, you’ll need to register if you are the enrollee, a covered spouse, or a covered dependent child over the age of 18.
You can also use Caremark's FastStart® program to enroll:
If you have a new mail order prescription that you will be using on an ongoing basis, ask your physician to write two prescriptions for you.
Once you know that you’ll be using this medication on an ongoing basis, send the second prescription to the mail-order pharmacy using the Mail Order Form.
You can order refills by phone, internet or mail. Order about three weeks before your prescription runs out to allow for processing and mailing time. Suggested refill dates will be included on the prescription you receive through mail order. This information will be on the prescription label.
Please note: All drugs may not be available through the mail order program. For questions about the mail-order prescription drug program, or to ask about specific drugs or medications, please call 800-410-7778
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