Behavioral Health Services

AbleTo Support

AbleTo is a 8-week personalized web-based video conferencing treatment support program designed to help you address the unique emotional and behavioral health needs of living with conditions such as heart disease, diabetes, chronic pain, or life events such as losing a loved one or having a baby.

Members work with the same therapist and coach each week to set reasonable goals toward healthier lifestyles. You may obtain more information or enroll in this voluntary program by calling AbleTo at 866-287-1802. To self-enroll, go to, enter all the required information on the Speak to an AbleTo Specialist landing page, then submit using the “Request a Call” icon. An AbleTo specialist will contact you within 24 hours.

Your nurses or clinicians may refer you to AbleTo as they work directly with you and believe you may benefit from the AbleTo support program. If identified, an Engagement Specialist from AbleTo will contact you to introduce the treatment option.

If you have any questions or would like more information about the program, please call us at 800-410-7778.


Telehealth consultations are available to for the following specialties through our telehealth vendor, Teladoc:

  • Doctors of Medicine (MD)
  • Doctors of Osteopathic Medicine (DO)
  • Nutritionists
  • Licensed Clinical Social Workers (LCSW)
  • Psychiatrists
  • Psychologists
  • Dermatologists

Benefits of using Teladoc:

  1. Covered at 100% – you pay nothing!
  2. US board certified doctors
  3. Prescriptions sent to pharmacy of choice, if necessary
  4. No appointment necessary
  5. Private and secure
  6. Skip waiting rooms

Teladoc can be used any time, day or night. It’s perfect when your doctor’s office is closed, you’re too sick or busy to see someone in person, or even when you’re traveling. You can address most common issues such as: colds, fever, rash, ear infections, and migraines. You can also see a therapist for ongoing counseling for concerns such as: depression, anxiety, and stress, as well as a dietician for diet and nutrition help. This service is available 24/7.

You can contact Teladoc by phone, web or through the Aetna Health mobile app and receive treatment within minutes for non-emergency medical needs.  For more information regarding telehealth consultations, please call 855-Teladoc (855-835-2362) or visit

If you have any questions or would like more information about the program, please call us at 800-410-7778.