Member Resources

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Member Resources

MHBP provides you with the tools you need to make good health care decisions. It's so important to become a more informed consumer of health care services. General information (including health plan forms) and links to other tools are provided here.

Please note: Your secure personal health and claims information is available in My Online Services.  You will need to register for access if you have not established an account. 

Forms & Document Library

Access the forms you need on a regular basis to receive the benefits under your plan.

Member Newsletter

The Health Benefit Planner quarterly newsletter is designed to keep you up to date on important health and benefits information, share new tools and resources, and empower you as a health care consumer.

Plan & Benefits FAQs

Get answers to common MHBP questions.

MyOnline Services

As a member of MHBP you have access to My Online Services, our secure member portal, which makes it easier for you to find, use, and control your personal health and benefits information. Think of My Online Services as your personal health assistant. Here's just a sample of the many features you could be taking advantage of:

  • Check the status of your claims
  • Request an ID card
  • Network Fee Lookup
  • Cost of Care Estimator
  • Employee Budgeting Tool

Log in to My Online Services >>

MHBP Mobile

Stay in touch with your health plan information anytime, anywhere.

Overseas Members

Special information for overseas members.

Medicare Coordination

MHBP knows that Medicare benefits alone may not meet your total health care needs or expenses. That’s why our programs coordinate well with Medicare when you have Medicare Parts A and B as your primary coverage. Take a closer look at Standard Option to see how it works with Medicare to benefit you.

Prescription Information

Discover how your prescription drug benefits work for you. You have nationwide network pharmacy coverage and affordable out-of-pocket costs.

Quest Diagnostics

The Lab Savings Program is a voluntary program that provides benefits for covered lab services with no out-of-pocket cost*. This optional program provides covered, non-emergency outpatient lab services for zero deductible and zero coinsurance when Quest Diagnostics Inc.** does the testing.

Appeals Information

Contact MHBP for steps to dispute a Federal Employees Health Benefits Program claims process if you disagree with our decision on your claim or request for services, drugs, or supplies, including a request for preauthorization/prior approval.

Locate a Provider

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My Online Services

Access My Online Services to view claims, print EOBs and ID cards, update your personal health information, take Health Risk Assessments, manage your HRA or HSA and more.  Preview My Online Services.


Register or Login Now


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