Telehealth consultations are available to for the following specialties through our telehealth vendor, American Well (Amwell®):
Benefits of using Amwell:
Amwell can be used any time, day or night. It’s perfect when your doctor’s office is closed, you’re too sick or busy to see someone in person, or even when you’re traveling.
You can address most common issues such as: colds, fever, rash, ear infections, and migraines. You can also see a therapist for ongoing counseling for concerns such as: depression, anxiety, and stress, as well as a dietician for diet and nutrition help. This service is available 24/7.
When Would You Use Amwell?
There are 3 easy ways to sign up:
See www.Amwell.com for information regarding telehealth consults .
With the Informed Health Line, you can speak to a registered nurse about health issues that are on your mind — whenever you need to.*
You could save time, money and a trip to the ER
You can turn to the Informed Health Line for helpful information — instead of an unneeded trip to the emergency room (ER). That can be a money-saver.
Plus, you’ll be able to make smarter health decisions. You’ll have reliable information you can trust — and it’s only a phone call or click away.
*While only your doctor can diagnose, prescribe or give medical advice, the Informed Health Line nurses can provide information on more than 5,000 health topics. Contact your doctor first with any questions or concerns regarding your health care needs.
More reasons to use the Informed Health Line
Your online source for health information
Prefer to go online for health information? Check out the Informed Health Line page on your secure member website, Aetna Navigator.
Here’s what you can do:
It explains things in terms that are easy to understand. And it’s easy to get to — once you’re a member, just go to mhbp.com and select Aetna Navigator and log in.
Two ways to get health information fast
Get health information — when and where you need it. Put the Informed Health Line to work for you.
24 hours a day, 7 days a week, except major holidays